Terms and conditions

Welcome to our website.

These are terms and conditions between Techno Innovations Pty Ltd ACN 645 644 480 as trustee for Techno Enterprises Discretionary Trust trading as 3DrintRV and 3DprintCQ ABN 78 864 226 722 (“Us”, “Our” or “We”) and you and/or your company (“You” or “Your”).

If You continue to browse and use this website or purchase any items from Us, You acknowledge the following disclaimers and agree to comply with and be bound by these Terms and Conditions (“T&Cs”) in all respects.

1. Disclaimers

1.1.           The information contained in this website is for general information purposes only and is provided by Us. While we endeavour to keep the information up to date and correct, We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.  You acknowledge and agree that You must make Your own enquiries to determine if the information or products are appropriate for Your intended use.

1.2.           In no event will We be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

1.3.           We may from time to time provide on this website, links to other websites, advertisements and information on those websites, for Your convenience.  These other websites are not under our control. We have no control over the nature, content and availability of those websites.  This does not imply sponsorship, endorsement, or approval or arrangement between Us and the owners of those websites. We do not endorse the content of those websites or any goods or services sold thereon. We accept no responsibility whatsoever for any information or advice provided to You directly by third parties.

1.4.           Every effort is made to keep the website up and running smoothly, however, We take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

2. PAYMENT

We require payment in full and to be received as cleared funds, prior to accepting and processing any order.  All quotes are subject to our full T&Cs.  Any variations to any order may be subject to an additional fee.

3. CUSTOMISED ITEMS/ORDERS

3.1.           You must provide us with full particulars of the required item and all information to enable Us to provide You with a quote and to make the customised item, including to precisely and accurately state all measurements, dimensions, specifications.  This is Your responsibility.  We will rely on and treat the specifications and other information provided by You as accurate and correct in all respects.

3.2.           You agree and acknowledge that it does not rely on Our skill or judgement in relation to the suitability of the customised item for any particular purpose.  We do not warrant that a customised item is or will be compliant for Your required use. It is Your responsibility to make such enquiries prior to submitting Your order.  Any advice, recommendation, information or assistance provided by Us is provided without any liability by Us whatsoever.

3.3.           All orders must be paid in advance and any variations will incur additional costs. For items that are not on our website, please contact us and provide a detailed description so We can discuss Your requirements. We are happy to consider any new product or feature and try to assist You with Your requests.

4. PRODUCT INSTRUCTIONS

4.1.           Some of our goods are provided with guidelines, instructions, manuals and/or checklists issued by Us and/or the manufacturer which set out important information regarding the installation, use and in some instances, the maintenance, of the goods (“Product Instructions”).

4.2.           You must install, use and maintain any goods purchased from Us strictly in accordance the Product Instructions.  If You do not fully understand the Product Instructions (or any part thereof) or have any questions at all, You are responsible for contacting us to clarify.  We strongly recommend that You contact us to clarify any confusion in respect of the Product Instructions prior to installation or use.  If You do not have the required skills to proceed with installation, We strongly recommend that you seek the advice and assistance of an auto-electrician.

4.3.           You agree and acknowledge certain goods (including but not limited to the fridge fans) require ongoing maintenance and servicing as outlined in the Product Instructions (where relevant).

4.4.           We are not responsible for any loss or damage You might suffer or incur (directly or indirectly) or for any damage to the goods caused as a result of Your failure to comply with the Product Instructions or for any installation not being done correctly.

4.5.           You indemnify us for any loss, liability, damage, injury or death that is caused or suffered as a result of failure to strictly comply with the Product Instructions or any dangerous use or misuse of the products.

5. WARRANTIES

5.1.           We guarantee that any goods We have manufactured and supplied to You shall be free from defects in material and workmanship for a period of twelve (12) months from the date of shipment to You, unless stated otherwise on the Website (e.g. if stated in the relevant product description).

5.2.           You must contact us immediately to notify us of any warranty claim.  Any goods found to be defective in material or workmanship within a Warranty Period will be repaired or replaced by Us as follows:

(a)             Any goods manufactured and supplied by Us shall be returned by You, by shipping back to such address as directed by Us, for Us to inspect such goods within seven (7) days of receipt. We shall contact You to confirm whether the repairs or replacement work is covered by our warranty and the time We will effect such repairs/replacement; 

(b)             If such repair or replacement work is covered under Our warranty, then We will either repair or replace the defective goods and/or correct any defect in workmanship at Our expense.  Once repaired/replaced, We will deliver the goods to You at Your previous nominated address, with such delivery expenses being paid by Us;

(c)             If such repair or replacement work is not covered under Our Warranty, then We will contact you.  You can engage Us to attend to the repair/replacement works at Your cost and pay all shipping costs to and from Our workshop. If You do not require Us to attend to the repair or replacement works, then You are required to reimburse Us for the shipping costs in addition to paying the shipping costs to have the goods returned to You;

(d)             If the goods are found not to be defective or such repair or replacement works are not covered by Our warranty, then We will return the goods to You at Your previous nominated address, and You are required to reimburse Us for the shipping costs.

5.3.           For Goods supplied by Us but that are manufactured by a third party, We do not provide any warranty and the warranty conditions of the manufacturer (if any) shall apply. 

5.4.           You agree that any damage caused to the goods that is incurred whilst in transit to or from Your premises, shall be at Your sole risk.

6. LIMITATION OF LIABILITY

6.1.           Certain legislation including the Australian Consumer Law (ACL) in the Consumer and Competition Act 2010 (Cth), and similar consumer protection laws and regulations may confer You with rights, warranties, guarantees and remedies relating to the provision of our goods which cannot be excluded, restricted or modified (Statutory Rights).  Our liability is governed solely by the ACL and these terms.

6.2.           We exclude all conditions and warranties implied by custom, law or statute except for Your Statutory Rights. Except for Your Statutory Rights, all goods, including but not limited to all custom goods, are provided without warranties of any kind, either express or implied; and We expressly disclaim all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose.

6.3.           Subject to the above, We will not be held responsible and We expressly disclaim any liability whatsoever for any claims, demands or damages, direct or indirect, of every kind and nature, arising out of or in any way connected with the supply to You of any goods.

6.4.           To the full extent permitted by law and subject to Your Statutory Rights, which cannot be excluded by law, We exclude all any any:

(a)             representations, warranties or terms (whether express or implied) other than those expressly set out in these terms;

(b)             liability in respect of loss of data, interruption of business or any consequential or incidental damages; and

(c)             implied conditions, warranties, rights and terms.

6.5.           Where any condition, warranty or right is implied by law, or statutory consumer guarantee cannot be excluded, We limit our liability for breach of, or other act contrary to, that implied condition, warranty or right or statutory consumer guarantee, either as provided under section 64A of the ACL in Schedule 2 to the Competition and Consumer Act 2010 or, otherwise to the extent permitted by law.

6.6.           Without limiting the above and to the extent permitted by law, We limit our liability in respect of any claim in the case of goods, at our option, to (i) the replacement of the goods or the supply of equivalent goods; (ii) the repair of the goods; (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or (iv) the payment of having the goods repaired.

6.7.           You agree and accept that We are not legally responsible for any loss or damage You might suffer related to Your use of the website or any of our goods which have been used and installed in accordance with the Product Instructions. Your use of, or reliance on, any information or materials on this website is entirely at Your own risk, for which We shall not be liable. It shall be Your own responsibility to ensure that any products, services or information available through this website meet Your specific requirements. ​

7. YOUR PRIVACY

We are committed to protecting Your privacy. We use the information We collect about You to maximize the services that We provide to You, including to improve our website and services. We respect the privacy and confidentiality of the information provided by You and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully. You may change Your details at any time by advising Us in writing via email.

8. INTELLECTUAL PROPERTY

1.1.           This website and its contents (including, but not limited to, the design, layout, look, appearance, trademarks and graphics) is owned by or licensed to Us, and is protected by copyright and associated laws.

1.2.           We expressly reserve all copyright and trademark in all documents, information and materials on our website and We reserve the right to take action against You if You breach any of these terms.

1.3.           Any redistribution or reproduction of part or all of the contents in any form is prohibited. You may not, except with our express written permission, copy, store, transmit, distribute or in any way exploit the content of our Website. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular You are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

9. EXCLUSION OF COMPETITORS

You agree and warrant that:

 (1) You are not in the business of designing, creating, manufacturing and/or selling similar goods to that sold on this website and

 (2) You are purchasing the goods for personal and domestic use only, and not for commercial reasons.   

 You hereby warrant that You will only use the goods for personal use and will not sell nor reverse engineer these goods for your own benefit.

 If You are in the business of business of designing, creating, manufacturing and/or selling similar goods and associated materials for the purpose of providing them for a fee to users, whether they be business users or domestic users, then You are Our competitor.  We expressly exclude and do not permit You to use or access our website, to download any documents or information from its website or to purchase any of our goods - or to do so through any third party.  

 You acknowledge that if You breach this term we may suffer financial losses as a result. 

We will hold You fully responsible for any loss that We may sustain and expenses that we may incur as a result of the breach (including legal fees on an indemnity basis) and further hold you accountable for all profits that You might make from such unpermitted and improper use.

We reserve the right to recover these losses from you. 

We reserve the right to exclude and deny any person access to our website, services or information in our sole discretion.

10. GENERAL

10.1.           Electronic Consent

You consent to receiving, by electronic communication, information and documentation with respect to these T&Cs and all transactions contemplated by it. 

10.2.           Entire Agreement

To the extent permitted by Law, these T&Cs constitutes and embodies the entire understanding and agreement between the parties in respect of its subject matter and supersedes all prior agreements, representations, warranties, promises, statements, negotiations and letters in respect of its subject matter.

10.3.           Severability

If any provision of these T&Cs is void, voidable, unenforceable, or illegal in its terms, but would not be void, voidable, unenforceable or illegal if it were read down and, it is capable of being read down, that provision will be read down accordingly. In any other case, the provision is severed and the remainder of these T&Cs will be of full force and effect.

10.4.           Rights at Law

The rights, powers and remedies provided in these T&Cs are cumulative with and not exclusive of the rights, powers or remedies provided by law independently of these T&Cs.

10.5.           Waiver

A party does not waive a right, power or remedy if it fails to exercise or delays in exercising the right, power or remedy. A waiver of a right, power or remedy must be in writing and signed by the party giving the waiver. A single or partial exercise of a right, power or remedy does not prevent another or further exercise of that or another right, power or remedy. A waiver or consent is only effective in the specific instance and for the purpose for which it is given.

10.6.           Take Care

Your must act reasonably and take reasonable care to protect its own interests in respect to the matters the subject of these T&Cs.

10.7.           Governing Law and Jurisdiction

These T&Cs shall be governed by and interpreted in accordance with the laws of the State of Queensland. You and We irrevocably and unconditionally submit all disputes, which may arise out of or in connection with these T&Cs (including its formation, construction and validity), to the exclusive jurisdiction of the courts of the State of Queensland.

10.8.           Variations

We reserve the right to update, change or amend these T&Cs.  You must check these terms regularly prior to using Our website to ensure You are aware of any changes. We will endeavour to highlight any significant or substantive changes to You where possible. If You choose to use our website then We will regard that use as conclusive evidence of Your agreement and acceptance that these terms the rights and obligations We owe to each other.